Case Study Elite Home Warranty
About Project
Elite Home Warranty is a U.S.-based home protection company offering customizable warranty plans for household systems and appliances. The brand focuses on simplifying home repairs through transparent coverage, trusted service providers, and fast claim resolutions. To bring this vision to life, we built a robust digital platform that connects homeowners, service contractors, and the Elite team in one seamless ecosystem — ensuring a smooth experience from policy purchase to claim fulfillment.
Client Requirements
The client needed a scalable and transparent web platform capable of managing all aspects of the warranty lifecycle — from plan selection and user onboarding to claims submission and vendor dispatch. Their primary goals were to improve customer trust, streamline claim handling, and ensure compliance across multiple U.S. states. They required secure payment integration, automated claim tracking, and a well-structured admin dashboard to manage vendors, customers, and policies efficiently. A strong focus was placed on user experience, ensuring customers could easily understand coverage, submit claims, and monitor progress in real time.
Solutions We Delivered
We designed and developed a modern web platform using Node.js, Angular, and MySQL, ensuring reliability, scalability, and speed. A secure claims management system was built for homeowners to report issues, upload documentation, and receive updates at every stage. The admin dashboard enabled Elite’s internal team to review claims, assign service vendors, and process approvals quickly. Integrated Stripe payments ensured seamless premium collection and payouts, while Google APIs helped manage location-based service assignments. Our team also implemented automated email and SMS notifications to enhance transparency and user engagement. The result was a fully digitized warranty management platform that simplified operations, built customer confidence, and supported Elite’s rapid growth.
Client
Project Links
Client Review
“The new platform transformed the way we operate. Everything — from claim intake to vendor coordination — runs effortlessly. The team delivered exactly what we envisioned, with speed, clarity, and technical excellence. It’s a major step forward for our business.”
Country
US
Technologies we used
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Laravel
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MongoDB
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MySql
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Node
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777 Hornby st Vancouver
BC Canada -
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3300 Triumph Blvd Suites
100, Lehi, Ut 84043 -
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5th floor, Shaila Tower,
J1/16, Block - EP & GP, Sector - V,
Salt Lake, Kolkata - 700091,
West Bengal -
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Recent Awards & Certifications
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Small team, but Big in ideas
Ogma Conceptions has always believed in delivering the best digital service to its customers. Since the inception of the organization, we are delivering the best services according to the need of the customers by keeping up with the changes in the world of technology. Our fruitful work mingled with the updated technology have helped many people with their various needs. We hope to work more diligently towards our goal.
WHAT WE DO
CONTACT Us
- Canada Address:
- 777 Hornby st Vancouver
BC Canada
- USA Address:
- 3300 Triumph Blvd Suites 100
Lehi, Ut 84043
- India Address:
- 5th floor, Shaila Tower, J1/16,
Block - EP & GP, Sector - V, Salt Lake,
Kolkata - 700091, West Bengal
- Email Address:
- contacts@ogmaconceptions.com
- Phone Number:
- +91 988-356-8464
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CIN - U72300WB2013PTC198154